From 286ee6b1bd6d46183691b2c5410cd8733805c45d Mon Sep 17 00:00:00 2001
From: Amit Sharma <74371312+Amit91848@users.noreply.github.com>
Date: Fri, 19 Sep 2025 16:02:24 +0530
Subject: [PATCH] fix: disable intercom while being impersonated (#23935)

---
 packages/features/ee/support/lib/intercom/provider.tsx | 6 +++++-
 1 file changed, 5 insertions(+), 1 deletion(-)

diff --git a/packages/features/ee/support/lib/intercom/provider.tsx b/packages/features/ee/support/lib/intercom/provider.tsx
index 45fbda0b05..3a6ff6f2b2 100644
--- a/packages/features/ee/support/lib/intercom/provider.tsx
+++ b/packages/features/ee/support/lib/intercom/provider.tsx
@@ -1,5 +1,6 @@
 "use client";
 
+import { useSession } from "next-auth/react";
 import { usePathname, useRouter, useSearchParams } from "next/navigation";
 import { useEffect, type FC } from "react";
 import { IntercomProvider } from "react-use-intercom";
@@ -31,6 +32,9 @@ const Provider: FC<{ children: React.ReactNode }> = ({ children }) => {
   const searchParams = useSearchParams();
   const pathname = usePathname();
   const router = useRouter();
+  const { data: session } = useSession();
+
+  const isBeingImpersonated = !!session?.user?.impersonatedBy?.id;
 
   const shouldOpenSupport =
     pathname === "/event-types" && (searchParams?.has("openPlain") || searchParams?.has("openSupport"));
@@ -65,7 +69,7 @@ const Provider: FC<{ children: React.ReactNode }> = ({ children }) => {
   const isOnboardingPage = pathname?.startsWith("/getting-started");
   const isCalVideoPage = pathname?.startsWith("/video/");
 
-  if (isOnboardingPage || isCalVideoPage) {
+  if (isOnboardingPage || isCalVideoPage || isBeingImpersonated) {
     return <>{children}</>;
   }