diff --git a/packages/lib/videoClient.ts b/packages/lib/videoClient.ts
index 473718e127..0495d8800e 100644
--- a/packages/lib/videoClient.ts
+++ b/packages/lib/videoClient.ts
@@ -28,7 +28,15 @@ const getVideoAdapters = async (withCredentials: CredentialPayload[]): Promise<V
     const appName = cred.type.split("_").join(""); // Transform `zoom_video` to `zoomvideo`;
     log.silly("Getting video adapter for", safeStringify({ appName, cred: getPiiFreeCredential(cred) }));
 
-    const videoAdapterImport = VideoApiAdapterMap[appName as keyof typeof VideoApiAdapterMap];
+    let videoAdapterImport = VideoApiAdapterMap[appName as keyof typeof VideoApiAdapterMap];
+
+    // fallback: transforms zoom_video to zoom
+    if (!videoAdapterImport) {
+      const appTypeVariant = cred.type.substring(0, cred.type.lastIndexOf("_"));
+      log.silly(`Adapter not found for ${appName}, trying fallback ${appTypeVariant}`);
+
+      videoAdapterImport = VideoApiAdapterMap[appTypeVariant as keyof typeof VideoApiAdapterMap];
+    }
 
     if (!videoAdapterImport) {
       log.error(`Couldn't get adapter for ${appName}`);