feat: cal-3452 parameter for impersonation (#14605)

* feat: impersonate trigger when there is a URL param

* feat: update intercom sidebar

* fix: add to onOpen too

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Co-authored-by: Udit Takkar <53316345+Udit-takkar@users.noreply.github.com>

packages/features/ee/support/lib/intercom/useIntercom.ts

@@ -48,6 +48,9 @@ export const useIntercom = () => {
         user_name: data?.username,
         link: `${WEBSITE_URL}/${data?.username}`,
         admin_link: `${WEBAPP_URL}/settings/admin/users/${data?.id}/edit`,
+        impersonate_user: `${WEBAPP_URL}/settings/admin/impersonation?username=${
+          data?.email ?? data?.username
+        }`,
         identity_provider: data?.identityProvider,
         timezone: data?.timeZone,
         locale: data?.locale,
@@ -88,6 +91,9 @@ export const useIntercom = () => {
         user_name: data?.username,
         link: `${WEBSITE_URL}/${data?.username}`,
         admin_link: `${WEBAPP_URL}/settings/admin/users/${data?.id}/edit`,
+        impersonate_user: `${WEBAPP_URL}/settings/admin/impersonation?username=${
+          data?.email ?? data?.username
+        }`,
         identity_provider: data?.identityProvider,
         timezone: data?.timeZone,
         locale: data?.locale,