* add trigger * small fixes * add missing workflow DTOs * small fixes * use activeOnWithChildren * fix active on when switching trigger type * remove add variable dropdown * feat: lang support * fix: type errors * feat: select voice agent * refactor: address feedback * refactor: address feedback * refactor: missing import * fix: types * add getAllWorkflowsFromRoutingForm to WorkflowService * fix error caused by undefined evt * fix type error * fix type error * fix tests * feat: add inbound calls * chore: formatting * chore * feat: finish inbound call * chore: formatting * fix: update bug * fix: types * code clean up * final fixes and clean up * remove console.log * remove template text form from triggers * add routing form repoditory function * refactor: Agent Configuration Sheet (#23930) * refactor: agent configuration sheet * chore: use default phone numbre * refactor: improvements * refactor: improvements * fix: types * fix: feedback * fix bug with key * chore: * fix: feedback * fix: prompt * add comments * fix: review * fix: review * refactor: class * refactor: class * fix test * allow cal ai action on form triggers * move any reusable code to scheduleAIPhoneCall * add missing await * use predefined FormSubmissionData type * add .trim() to sms message * pass contextData instead * finish base setup * add missing trigger in update-workflow.input.ts * allow cal.ai action for form triggers in handler * chore: add support for form workflows on api v2 * fixup! chore: add support for form workflows on api v2 * ai phone call on form submissions (WIP) * use existing type for Option array * pass chosen event type id * refactor: rename * Update apps/web/public/static/locales/en/common.json * Update apps/web/public/static/locales/en/common.json * add missing imports * chore: update set value * fix: remove index * fix: type error * fix: update tetss * use only repository functions in update handler * move all prisma queries from list.handler * review suggestions * fix: use logger * chore: handle workflows api v2 * chore: handle workflows api v2, split in 2 endpoints * fix workflow step creation * remove connect agent and fixes types * add type to workflow * chore: use workflow type in apiv2 WorkflowsOutputService * update worklfow type on update * chore: use workflow type in apiv2 WorkflowsOutputService * fix template body for torm trigger * some UI fixes for email subject/body * resetting email body when changing form triggers * use type field to query workflows * clean up all old active on values * remove responseId from all funciton calls * remove undefined from updateTemplate * refactor: don't use static * fix: type * refactor: split routing form and event-type workflows code * refactor: split routing form and event-type workflows code * fix template text when adding action * chore: don't rename WorkflowActivationDto to avoid ci blocking * refine update schedule to use only allowed actions * fix type error * don't allow whatsapp action with form trigger * fix type error * return early if activeOn array is empty * fix: from step type in BaseFormWorkflowStepDto * fixup! fix: from step type in BaseFormWorkflowStepDto * api v2 updates * move all prisma calls to repository (service/workflows.ts) * use FORM_TRIGGER_WORKFLOW_EVENTS for form queries * use userRepository * use FORM_TRIGGER_WORKFLOW_EVENTS in isFormTrigger * code clean up * code clean up * use repository functions in formSubmissionValidation.ts * fix: schema * refactor: * remove action check in update handler * add event type selection * event type selector improvements * adjust update.handler * set outboundEventTypeId * add back trpc import * fix agent repository functions * clean up * fix bugs caused by merge * pass eventTypeId to updateToolsFromAgentId * add migration for outboundEventTypeId * add SMS actions to allowed form action constants * add cal ai to allowed form actions * pick correct event type for web call * pass correct routed event type id * remove unsued import * fixes for offset api v2 * add missing responseId * fix failing test * fix failing test * improve error message * remove unused imports * chore: handle sms step action for form worklfow in dtos * fix typo * missing missing newStep * minor fixes * remove changes * add routedEventTypeId * fix type error * fix type error * fix typ error in executAPIPhoneCall.tsx * add back inboundEventTypeId * remove console.log * remove outdated code * small fixes * don't throw error for missing phone number * add back filtered triggerOptions * fix eventTypeId in testCall handler * fix type error * update migration * fix trigger is not defined * convert eventTypeId to string * only use outboundEventTypeId for FORM_SUBMITTED trigger * show toast when no event type selected * fix type errors * add missing translation * fix type error * remove callType * fix tests * small fixes * clean up AgentConfigurationSheet * remove EventTypeSelector file * code clean up * clean up * clean up * use resusable function for TestPhoneCallDialog and WebCallDialog * rename result * fix types for event type id * use repository runction in workflowReminder.ts * fix type error * pass eventTypeIds correctly * fix typo * Update apps/web/public/static/locales/en/common.json Co-authored-by: Udit Takkar <53316345+Udit-takkar@users.noreply.github.com> * use watch instead of getValues * change to z.record(z.unknown()) instead of any() * fix type of eventTypeId * check permissinon for outBoundEventTypeId * add isNaN check * improve function name * update tools when outbound agent event type id changes * pass missing outboundEventTypeId * update migration * fix test * remove cal-ai step from test --------- Co-authored-by: CarinaWolli <wollencarina@gmail.com> Co-authored-by: Udit Takkar <udit222001@gmail.com> Co-authored-by: Udit Takkar <53316345+Udit-takkar@users.noreply.github.com> Co-authored-by: Benny Joo <sldisek783@gmail.com> Co-authored-by: cal.com <morgan@cal.com> Co-authored-by: Morgan <33722304+ThyMinimalDev@users.noreply.github.com> Co-authored-by: Peer Richelsen <peeroke@gmail.com>
RetellAI Services Architecture
This directory contains the refactored RetellAI services that follow the Single Responsibility Principle (SRP) to fix the previous GOD CLASS violation.
Architecture Overview
BEFORE: Single RetellAIService class (849 lines) handling all responsibilities
AFTER: Focused services composed together (~150 lines each)
Services
1. AIConfigurationService
Responsibility: LLM and Agent configuration management
setupAIConfiguration()- Create LLM and AgentdeleteAIConfiguration()- Clean up AI resourcesupdateLLMConfiguration()- Update LLM settingsgetLLMDetails()- Retrieve LLM information
2. AgentService
Responsibility: Agent CRUD operations
createOutboundAgent()- Create new agentsupdateAgent()- Update agent propertiesdeleteAgent()- Remove agentslistAgents()- Get agent listsgetAgentWithDetails()- Get detailed agent info
3. BillingService
Responsibility: Stripe payments and subscriptions
generatePhoneNumberCheckoutSession()- Create Stripe checkoutcancelPhoneNumberSubscription()- Cancel subscriptions
4. CallService
Responsibility: Phone call operations
createPhoneCall()- Initiate callscreateTestCall()- Create test calls with credit validation
5. PhoneNumberService
Responsibility: Phone number management with transaction integrity
importPhoneNumber()- Import with compensating transactionsdeletePhoneNumber()- Remove phone numbersupdatePhoneNumberWithAgents()- Assign agents- Includes billing leak protection and compensation failure handling
Usage Examples
Direct Service Usage (Advanced)
import {
AIConfigurationService,
AgentService,
BillingService,
CallService,
PhoneNumberService
} from './services';
// Initialize dependencies
const repository = new RetellSDKClient({ apiKey: 'your-key' });
const agentRepository = new PrismaAgentRepositoryAdapter();
const phoneNumberRepository = new PrismaPhoneNumberRepositoryAdapter();
const transactionManager = new PrismaTransactionAdapter();
// Use individual services
const aiConfigService = new AIConfigurationService(repository);
const agentService = new AgentService(repository, agentRepository);
const billingService = new BillingService(phoneNumberRepository, repository);
// Setup AI configuration
const { llmId, agentId } = await aiConfigService.setupAIConfiguration({
calApiKey: 'cal_live_123...',
timeZone: 'America/New_York',
eventTypeId: 12345,
});
// Create agent
const agent = await agentService.createOutboundAgent({
name: 'Support Agent',
userId: 1,
userTimeZone: 'America/New_York',
setupAIConfiguration: () => aiConfigService.setupAIConfiguration({...})
});
Main Service Usage (Recommended)
import { RetellAIService } from "../RetellAIService";
// Initialize main service
const service = new RetellAIService(repository, agentRepository, phoneNumberRepository, transactionManager);
// Use composed interface - same as before but internally organized
const { llmId, agentId } = await service.setupAIConfiguration({
calApiKey: "cal_live_123...",
timeZone: "America/New_York",
});
const phoneNumber = await service.importPhoneNumber({
phone_number: "+1234567890",
termination_uri: "https://example.com/webhook",
userId: 1,
agentId: "agent-123",
});
Benefits
✅ Single Responsibility - Each service has one clear purpose
✅ Easier Testing - Test services in isolation with focused mocks
✅ Better Maintainability - Changes to billing don't affect phone operations
✅ Reusability - Compose services differently for different use cases
✅ Code Navigation - ~150 lines per service vs 849 lines
✅ Backward Compatibility - Existing code continues to work
Testing
Each service can be tested independently:
// Test individual service
const aiConfigService = new AIConfigurationService(mockRepository);
await aiConfigService.setupAIConfiguration(config);
// Test main service with all composed services
const service = new RetellAIService(mockRepository, mockAgentRepo, mockPhoneRepo, mockTransaction);
Migration Guide
For new code: Use RetellAIService or individual services for specific needs
For existing code: No changes needed - RetellAIService maintains same API
The refactoring eliminates the GOD CLASS antipattern while preserving all functionality and improving code organization.