fix data loading state (#18002)

packages/features/insights/server/routing-events.ts

@@ -61,6 +61,13 @@ class RoutingEventsInsights {
       }),
     };
 
+    if (teamIds.length === 0 && !routingFormId) {
+      if (!organizationId) {
+        throw new Error("Organization ID is required");
+      }
+      formsWhereCondition.teamId = organizationId;
+    }
+
     return formsWhereCondition;
   }
 
@@ -344,7 +351,7 @@ class RoutingEventsInsights {
       }[]
     >`
       WITH form_fields AS (
-        SELECT 
+        SELECT
           f.id as form_id,
           f.name as form_name,
           field->>'id' as field_id,
@@ -358,10 +365,10 @@ class RoutingEventsInsights {
         ${whereClause}
       ),
       response_stats AS (
-        SELECT 
+        SELECT
           r."formId",
           key as field_id,
-          CASE 
+          CASE
             WHEN jsonb_typeof(value->'value') = 'array' THEN
               v.value_item
             ELSE
@@ -371,8 +378,8 @@ class RoutingEventsInsights {
         FROM "App_RoutingForms_FormResponse" r
         CROSS JOIN jsonb_each(r.response::jsonb) as fields(key, value)
         LEFT JOIN LATERAL jsonb_array_elements_text(
-          CASE 
-            WHEN jsonb_typeof(value->'value') = 'array' 
+          CASE
+            WHEN jsonb_typeof(value->'value') = 'array'
             THEN value->'value'
             ELSE NULL
           END
@@ -380,7 +387,7 @@ class RoutingEventsInsights {
         WHERE r."routedToBookingUid" IS NULL
         GROUP BY r."formId", key, selected_option
       )
-      SELECT 
+      SELECT
         ff.form_id as "formId",
         ff.form_name as "formName",
         ff.field_id as "fieldId",
@@ -389,9 +396,9 @@ class RoutingEventsInsights {
         ff.option_label as "optionLabel",
         COALESCE(rs.response_count, 0)::integer as count
       FROM form_fields ff
-      LEFT JOIN response_stats rs ON 
-        rs."formId" = ff.form_id AND 
-        rs.field_id = ff.field_id AND 
+      LEFT JOIN response_stats rs ON
+        rs."formId" = ff.form_id AND
+        rs.field_id = ff.field_id AND
         rs.selected_option = ff.option_id
       WHERE ff.option_id IS NOT NULL
       ORDER BY count DESC`;